Leadership Playbook

ReThinking Appraisal Talk: A More Humane Approach

[Used by 150+ professionals from the HR, L&D and Talent Development Function.]

The Problem

Appraisal conversations are the adult version of going unprepared for an exam. The person sits right in front of you, waiting for your verdict on their performance. Loss of words, sounding too harsh and beating around the bush are common problems.

Step in their shoes for a moment:

  • For employees, it can be daunting to have their performance assessed, especially when there is a rating hovering over their heads as soon as they enter the room.

  • For managers, it’s equally tough; they have to deliver feedback, justify ratings (sometimes with limited control over them), and navigate difficult emotions in the process.

If you are a leader who reflects on how to handle these conversations better, then here's a solution for you.

The Solution

A Leadership Playbook created by the team of Learning Partners and Researchers at ARC who have working experience in the field of Adult Learning and Psychology.

The Playbook contains practical and humane ways of conducting appraisal conversations. Glance through it in less than 10 minutes and be better equipped for the performance review cycle ahead.